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Nidhi Aapke Nikat 2.0: EPFO’s Massive Outreach Programme

Are you an employee or an employer covered by the Employees’ Provident Fund Organisation (EPFO)? Do you have any queries or complaints regarding your EPF account, benefits or services? Do you want to know more about the various schemes and initiatives of EPFO? If yes, then you should not miss the opportunity to participate in Nidhi Aapke Nikat 2.0, a massive district outreach programme launched by EPFO in all the districts of the country.

What is Nidhi Aapke Nikat 2.0?

Nidhi Aapke Nikat 2.0 is a revamped version of Nidhi Aapke Nikat, a programme where EPFO stakeholders come to the EPFO field offices for grievance redressal and information exchange. Under Nidhi Aapke Nikat 2.0, EPFO will reach out to the stakeholders, thereby increasing accessibility and visibility of the organisation, in all the districts of the country.

The objectives of the programme

The main objectives of Nidhi Aapke Nikat 2.0 are:

• To provide social security and seamless services to the members and employers of EPFO.
• To resolve grievances and complaints of the stakeholders on the spot or on priority.
• To exchange information with the district level authorities of various State and Central Government departments.
• To create awareness and educate the stakeholders about the various schemes and initiatives of EPFO.
• To increase the outreach and coverage of EPFO in more than 500 districts that do not have EPFO offices.

The features of the programme

The main features of Nidhi Aapke Nikat 2.0 are:

• It will be conducted on 27th of every month starting from January 2023. However, if 27th of a month is a holiday, it will be conducted on the next working day.
• It will be held in all the districts of the country through online or offline mode depending on the local situation and availability of resources.
• It will involve a help desk where members will get online services like filing of online claim, checking balance, updating details etc.
• It will also involve a grievance redressal cell where grievances will be registered on the grievance portal of EPFO and resolved on priority.
• It will also involve an information exchange cell where information will be shared with the district level authorities of various State and Central Government departments.

The benefits of the programme

The main benefits of Nidhi Aapke Nikat 2.0 are:

• It will ensure high public satisfaction and efficient delivery of benefits to the stakeholders.
• It will reduce the pendency and backlog of grievances and complaints of the stakeholders.
• It will enhance the awareness and education of the stakeholders about the various schemes and initiatives of EPFO.
• It will increase the outreach and coverage of EPFO in more than 500 districts that do not have EPFO offices.

How to participate in Nidhi Aapke Nikat 2.0?

If you are interested in participating in Nidhi Aapke Nikat 2.0, you need to follow these steps:

The date and time of the programme

The programme will be conducted on 27th of every month starting from January 2023. However, if 27th of a month is a holiday, it will be conducted on the next working day. The programme will start at 10:30 am and end at 4:30 pm.

The venue and mode of the programme

The programme will be held in all the districts of the country through online or offline mode depending on the local situation and availability of resources. You can check the venue and mode of the programme in your district by visiting the official website of EPFO or by contacting your nearest EPFO office.

The documents and details required for the programme

If you want to avail any service or resolve any grievance under Nidhi Aapke Nikat 2.0, you need to carry some documents and details with you. These include:

• Your EPF account number or Universal Account Number (UAN).
• Your Aadhaar card or any other identity proof.
• Your bank account details and cancelled cheque.
• Your mobile number and email id.
• Your employer’s name and address.
• Your grievance details and supporting documents (if any).

What are the services offered by Nidhi Aapke Nikat 2.0?

Nidhi Aapke Nikat 2.0 offers a range of services to the stakeholders of EPFO. These include:

Grievance redressal

If you have any grievance or complaint regarding your EPF account, benefits or services, you can register it on the grievance portal of EPFO or visit the grievance redressal cell at the venue of Nidhi Aapke Nikat 2.0. The EPFO officials will try to resolve your grievance on the spot or on priority. You can also track the status of your grievance online or through SMS or email.

Information exchange

If you want to know more about the various schemes and initiatives of EPFO, you can visit the information exchange cell at the venue of Nidhi Aapke Nikat 2.0. The EPFO officials will provide you with relevant information and guidance on topics such as:

• EPF scheme, benefits and contribution rates.
• Pension scheme, eligibility and calculation.
• Insurance scheme, coverage and claim process.
• Online services, registration and login.
• UAN activation, KYC update and transfer request.
• Withdrawal claim, status and settlement.
• Nomination, legal heir and death claim.
• Pradhan Mantri Rojgar Protsahan Yojana (PMRPY), eligibility and benefits.
• Atal Beemit Vyakti Kalyan Yojana (ABVKY), eligibility and benefits.

Online services

If you want to avail any online service offered by EPFO, you can visit the help desk at the venue of Nidhi Aapke Nikat 2.0. The EPFO officials will assist you with online services such as:

• Filing of online claim for withdrawal, transfer or advance.
• Checking balance, passbook and statement.
• Updating details such as name, date of birth, mobile number, email id etc.
• Linking Aadhaar with UAN and verifying KYC details.
• Downloading UAN card, e-returns and certificates.
• Sending SMS or missed call for balance enquiry or claim status.

What are the success stories of Nidhi Aapke Nikat 2.0?

Nidhi Aapke Nikat 2.0 has been a huge success since its launch in January 2023. It has received positive feedback from the stakeholders and has achieved remarkable results in grievance redressal, information exchange and online services. Here are some of the success stories of Nidhi Aapke Nikat 2.0:

Some examples of resolved grievances

Mr. Ramesh, a retired employee from Delhi, had filed a grievance regarding the delay in his pension payment. He visited the venue of Nidhi Aapke Nikat 2.0 in his district and met the EPFO officials. They checked his details and found that his pension was pending due to some technical error. They immediately rectified the error and processed his pension payment. Mr. Ramesh received his pension amount in his bank account within a week and thanked the EPFO officials for their prompt service.

Ms. Priya, a working employee from Mumbai, had filed a grievance regarding the mismatch of her name in her EPF account and Aadhaar card. She visited the venue of Nidhi Aapke Nikat 2.0 in her district and met the EPFO officials. They verified her identity proof and updated her name in her EPF account and UAN. They also linked her Aadhaar with her UAN and verified her KYC details. Ms. Priya was happy to see her correct name in her EPF account and UAN card and appreciated the EPFO officials for their quick action.

Some examples of satisfied stakeholders

Mr. Rajesh, an employer from Chennai, had some queries regarding the Pradhan Mantri Rojgar Protsahan Yojana (PMRPY), a scheme where the Government pays the employer’s share of EPF contribution for new employees. He visited the venue of Nidhi Aapke Nikat 2.0 in his district and met the EPFO officials. They explained him the eligibility criteria, benefits and procedure of PMRPY and also helped him register for the scheme online. Mr. Rajesh was impressed by the scheme and thanked the EPFO officials for their guidance.

Ms. Kavita, a member from Kolkata, had some queries regarding the Atal Beemit Vyakti Kalyan Yojana (ABVKY), a scheme where EPFO provides financial assistance to members who lose their jobs due to various reasons. She visited the venue of Nidhi Aapke Nikat 2.0 in her district and met the EPFO officials. They informed her about the eligibility criteria, benefits and procedure of ABVKY and also helped her apply for the scheme online. Ms. Kavita was relieved by the scheme and thanked the EPFO officials for their support.

Some examples of improved awareness and accessibility

Mr. Amit, a member from Patna, had never visited an EPFO office before as there was no EPFO office in his district. He heard about Nidhi Aapke Nikat 2.0 from his friend and decided to visit the venue in his district. He met the EPFO officials and learned about various schemes and initiatives of EPFO such as pension, insurance, online services, UAN activation etc. He also availed some online services such as checking balance, updating details etc with the help of the EPFO officials. He was amazed by the facilities and services offered by EPFO and expressed his gratitude to the EPFO officials.

Ms. Rekha, an employer from Jaipur, had never used any online service offered by EPFO before as she was not comfortable with technology. She heard about Nidhi Aapke Nikat 2.0 from her colleague and decided to visit the venue in her district. She met the EPFO officials and learned about various online services offered by EPFO such as filing online claim, downloading e-returns, sending SMS or missed call etc. She also used some online services such as filing online claim, downloading e-returns etc with the help of the EPFO officials. She was delighted by the convenience and efficiency of online services offered by EPFO and expressed her satisfaction to the EPFO officials.

Conclusion

Nidhi Aapke Nikat 2.0 is a revolutionary programme launched by EPFO to provide social security and seamless services to its stakeholders across the country. It is a platform where stakeholders can interact with EPFO officials directly and get their grievances resolved, information exchanged and online services availed on the spot or on priority. It is also a platform where stakeholders can learn more about various schemes and initiatives of EPFO and benefit from them.

If you are an employee or an employer covered by EPFO, you should not miss this opportunity to participate in Nidhi Aapke Nikat 2.0 and get your queries answered, complaints resolved and services availed at your doorstep.

FAQs

Here are some frequently asked questions about Nidhi Aapke Nikat 2.0:

1. What is the official website of EPFO?

The official website of EPFO is https://www.epfindia.gov.in. You can visit this website for more information and online services related to EPFO.

2. How can I contact my nearest EPFO office?

You can contact your nearest EPFO office by visiting the https://www.epfindia.gov.in/site_en/Contact_us.php page on the official website of EPFO. You can find the address, phone number, email id and fax number of your nearest EPFO office on this page.

3. How can I register my grievance on the grievance portal of EPFO?

You can register your grievance on the grievance portal of EPFO by visiting the https://epfigms.gov.in/ page on the official website of EPFO. You can fill up the online form with your details and grievance and submit it. You will get a registration number for tracking your grievance status.

4. How can I activate my UAN and link it with Aadhaar?

You can activate your UAN and link it with Aadhaar by visiting the https://unifiedportal-mem.epfindia.gov.in/memberinterface/ page on the official website of EPFO. You can click on the “Activate UAN” option and enter your UAN, name, date of birth, mobile number and captcha code. You will get an OTP on your mobile number which you need to enter to activate your UAN. You can then login with your UAN and password and go to the “Manage” tab and click on “KYC”. You can select Aadhaar as the KYC document and enter your Aadhaar number and name as per Aadhaar. You will get another OTP on your mobile number which you need to enter to verify your Aadhaar.

5. How can I check my balance, passbook and statement online?

You can check your balance, passbook and statement online by visiting the https://passbook.epfindia.gov.in/MemberPassBook/Login.jsp page on the official website of EPFO. You can login with your UAN and password and view or download your balance, passbook and statement online.

I hope you found this article helpful and informative. If you have any feedback or suggestions, please feel free to share them with me. Thank you for reading!

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